FAQ

Frequently asked questions

Everything you need to know to rent or list a vehicle on RentalMe.

The price is set by the owner and shown on each listing. A clear service fee is added at the time of booking, with no surprises.

Yes. Creating an account and listing vehicles are entirely free. RentalMe only charges a commission on confirmed bookings.

Everything is settled online, securely. No cash is needed when the keys are handed over.

Yes, both owners and renters are verified to ensure trusted exchanges on the platform.

Yes, according to the cancellation terms shown on each listing and accepted before booking.

Our support team is available 7 days a week, by phone or WhatsApp, before, during and after your rental.

Choose pickup, home delivery (with a fee set by the host) or airport delivery with a surcharge, all shown clearly before you pay.

Eligible vehicles offer insurance options, all-risk, collision damage or civil liability, that you select at booking.

A refundable deposit, set by the host, is held for each booking. The accepted method (none, cash, card or cheque) is shown on the listing.

Create an account, complete a quick identity verification, then list your vehicle for free in a few steps.

Payments are collected online and paid out to you securely, there's no cash to handle at key handover.

Yes. Agencies get unlimited listings, team and role management, custom contracts and analytics on our paid plans.

Still have questions?

Our team is here 7 days a week, by phone or WhatsApp.

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Frequently asked questions - RentalMe